Home → Campaign Manager → Troubleshooting → Printing from Internet Explorer
107.1. Printing from Internet Explorer
When printing reports such as the Detailed Deposit Report using Internet Explorer, a error reading "Printing is not available" may occur. This is due to incorrect ActiveX default settings in Internet Explorer.
One can adjust Internet Explorer ActiveX settings by doing the following:
1. Open Internet Explorer
2. Click Tools menu > click Internet Options
3. On Security tab > click Custom level button
4. Scroll down Security Settings > see ActiveX controls and plug-ins
5. Automatic prompting for ActiveX controls > click Enable
6. Download signed ActiveX controls > click Enable or Prompt
7. Run ActiveX controls and plug-ins > click Enable or Prompt
8. Script ActiveX controls marked safe for scripting > click Enable or Prompt.
9. Click OK > click OK again.
Go to this Windows HelpFile for more information: http://windows.microsoft.com/en-us/windows/help/genuine/ie-activex