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19.2. Direct Mail Statuses

The Direct Mail activity has two activity states (Open and Closed) and five related statuses.  Setting the status will automatically set the activity to the related activity state it is grouped under (for example: Setting a Direct Mail to "Draft" would automatically put the Direct Mail into an "Open" state.

The following statuses are available for the Direct Mail activity:

• Open (To Be Completed)
  
  • Draft: The message is incomplete and needs further work before it can be sent.
  • Open: The message is complete and just needs to be mailed.
• Closed (Completed or Canceled)
  
  • Canceled: The Direct Mail was canceled for some reason.
  • Returned to Sender: The Direct Mail was returned for some reason.
  • Sent: The DIrect Mail was successfully sent.

Additional Note: Activity states and statuses are not customizable.