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23.4. Merge Fields

Merge fields allow you to insert user-specific information in an individual activity, while using a mass activity wizard.  For example, if you use the Mass Email Wizard, you could make the first line of the email be "Dear #FIRSTNAME#".  If the receiver of the email was John, the actual email that John received would read, "Dear John".  Other commonly used merge fields include #LAST NAME#, #PREFIX#, #SUFFIX#, and #REQUESTAMOUNT#.  All the possible merge fields are listed under the "Insert Merge Fields" option in the Activity Wizards.

Note: Merge Fields are currently only available for the Mass Email Wizard.