HomeCampaign ManagerFrequently Asked Questions!Why aren't my undeposited contributions appearing for deposit?

1.25. Why aren't my undeposited contributions appearing for deposit?

There's likely 2 reasons that your undeposited contributions are not showing up for selection on a new deposit:

1) The same Account that was assigned to those contributions needs to be selected in the Account dropdown at the top of the new deposit.

2) The undeposited contributions are outside of the default date range, which is 6 months ago thru today/ the current date. This range updates daily. To adjust the date range select the Filter icon and edit or remove the dates then click Apply to see contributions before or after the default date range.

 

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