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2.7. Quick Search- Using Wildcard Character % to find Records
Donor name formats vary to include initials and middle names at times, for example a donor whose provided formal name is "J. Thomas Smith" might introduce himself informally as "Thomas" making it difficult to locate his donor record. This is a situation where the wildcard % will come in handy.
By default, Quick Search uses a starts like command to search records, so "J. Smith" and "Thomas Smith" will get you different results. Using % in place of unknown parts of a name will return additional records that contain part of what you're searching. So for the example above if I type "%Thomas Smith" into quick search I will find the J. Thomas Smith record.