Home → Campaign Manager → Spreadsheet Imports and Other Tools → FAQ: Permissions needed to use Thank You Manager

15.13. FAQ: Permissions needed to use Thank You Manager

If you are having trouble accessing Thank You Manager, this is likely due to the permissions that your username is assigned.

To use Thank You Manager you must have:

1. Settings set to Edit

2. Tools set to Edit

3. Mass Email set to Edit

 

 

 

Please note if you do not have these User permissions, you will need to contact the admin user in your office to change these permissions. Once changed it may take 15 minutes for permissions to go into effect and you'll need to log out, then log back in capture the change.